Kopsala FAQ

What are the guest levels?

Checking in at the venue, earning points and moving up.

Check-ins, points and levels

There are four levels: Newcomer, Regular, Insider and VIP. Higher levels bring perks such as more draw entries, early deal alerts, booking requests that go first and invites to venue launch nights. Venues can add their own perks per level too.

More about check-ins, points and levels

How do I check in at a venue?When you're at the venue, tap check in on the night in the app and take a photo. Your location has to be within 50 m of the venue, so check in from inside.
How do points work?You earn points for checked-in nights, reviews, using offers and inviting friends. Points move you up the levels and count as entries in the monthly draw.
Who can leave a review?Only guests who checked in at the venue can review it, so every review comes from a real visit. Venues can reply once to each review.
How do invites work?Share your invite link from the app. When a friend joins with it and checks in for the first time, you both get points.

Still stuck?

Ask Flokie in the corner of any page, or message the Kopsala team and a real person replies.

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