Kopsala

Delete your account

You can delete your Kopsala account yourself at any time, in the app or here on the website.

In the Kopsala app

Open Kopsala and go to Profile.
Tap Settings, then Delete my account.
Confirm.

On kopsala.app

Sign in at kopsala.app.
Open Account, then Settings.
Tap Delete my account, then Yes, delete it.

Can't sign in?

Email askriaan@kattegat.app from the address on your account with the subject "Delete my Kopsala account". We delete it within 7 days and reply when it's done.

What is deleted

Your Kopsala profile: photo, name, mobile number and date of birth.
Saved nights, follows, alerts, points, level and unclaimed gifts.
Your reviews, Kopsala notifications and this device's push sign-up.
Upcoming bookings are cancelled, and the venue is told.

What is kept

Past bookings, check-ins and offer redemptions stay with the venue as their records, without your profile.
One login works for Kopsala and Kattegat.app. If you also use Kattegat.app, that account stays; if you only use Kopsala, the whole login is deleted.
A venue owner chooses what happens to their venue: hand it to one of its managers, close it (the Kopsala team can reopen it), or delete it with everything in it (its nights, offers, team, bookings, chats, check-ins and reviews). Closing or deleting cancels its upcoming bookings and those guests are told.